Pump replacement
The working heart of the system, and the most common cold-season failure; supplied and fitted.
A boiler can be running perfectly and your house can still be cold, because the boiler is only the engine. The heat has to travel: through pumps, valves, thermostats, pipework and radiators, and any one of them can quietly sabotage the lot. Our Gas Safe engineers repair the whole central heating system across every London borough: cold radiators brought back to life, seized pumps replaced, motorised valves freed, thermostats and smart controls fitted and fixed, airlocks cleared and systems balanced so every room finally reaches the temperature on the dial. Same-day appointments, fixed quotes before any work starts, and a 12-month guarantee on every repair.
Average reply under 10 minutes. No obligation.
Call 020 3000 0000Central heating is a circuit, and circuits fail at their weakest point. In London's housing stock that point is rarely the boiler itself. It is the pump that seized over summer and announces itself on the first cold morning of October. It is the motorised valve stuck halfway, giving you hot water but no heating, or the reverse. It is the thermostat losing its connection so the boiler never hears the house asking for heat, the TRV pin jammed shut behind the sofa, the airlock sitting at the top of a towel rail, or the slow build of sludge that turns the ground-floor radiators lukewarm while upstairs boils. Our engineers diagnose the circuit as a whole, which is why the fix is usually found in one visit rather than three.
The working heart of the system, and the most common cold-season failure; supplied and fitted.
Two-port and three-port valves that direct heat, repaired or replaced with a fixed quote.
From rewiring a loose connection to replacing the unit. We will tell you when the honest answer is a £15 battery.
Seized or failed radiator valves swapped, often several in one visit.
Leaking, corroded or undersized radiators replaced and balanced in.
The whole-house tune that makes every room reach the temperature on the dial.
Half of London now runs its heating from a phone, and half of those installations were done by whoever was cheapest. We fit and fault-find Hive, Nest, Tado and Honeywell controls, wire them correctly to the boiler they are actually paired with, and set schedules that reflect how the household really lives. Done properly, a smart thermostat trims real money off a gas bill; done badly, it is a £200 ornament that argues with the boiler. If yours has never quite worked since the day it went up, that is a one-visit fix.
Sometimes the engineer's honest finding is that no single part is broken; the system's water is. Years of magnetite sludge strangle flow, cool radiators from the bottom up and shorten the boiler's life, and no amount of valve replacement fixes dirty water. That is the point where we talk about a power flush, and we will only have that conversation when the evidence supports it. The full picture, including when a flush is genuinely needed and when it is being over-sold, lives on our power flushing page.
Read about power flushingA Tooting terrace, SW17: no heating on the first cold Saturday of autumn, seized pump diagnosed on the phone from the symptoms, replaced from van stock before lunch.
A Finsbury Park conversion, N4: three cold bedrooms above a boiling ground floor, full system balance and two TRVs, every room within a degree of target by evening.
A Leytonstone semi, E11: a smart thermostat that had never once matched its schedule, rewired and re-paired in forty minutes, gas bill visibly down the following month.
Cold rooms, cold radiators, controls that ignore you: one visit usually settles it. Call 020 3000 0000 or request a callback, describe the symptom, and we will tell you before we come out whether it sounds like a five-minute bleed or an engineer's job.